Tradedly turns a “please can someone do this?” into a controlled, time‑boxed dispatch with a clear outcome. You always know what happened — and you have proof either way.
Your system (or your team) sends a request. Tradedly issues a dispatch_id and starts the clock (SLA window).
Providers must explicitly accept. If nobody accepts in time, that is recorded as no_coverage (not silence).
Requester-facing responses are minimal and safe: dispatch_id, status, sla_minutes, eta_minutes, next_update_by, notes_for_requester.
Scenario: “Emergency water leak — send a plumber within 60 minutes.”
Tradedly sells execution attempts + evidence, not outcomes.