Multi‑site ops • SLAs • escalation
Standardise escalation across sites and suppliers.
If you run multiple sites, small failures compound into constant chasing. Tradedly gives you one standard control: time‑boxed offers, explicit acceptance, and deterministic outcomes you can automate around.
Where it fits
- Reactive maintenance and incident response
- SLA‑driven call‑outs with clear escalation triggers
- Supplier coverage gaps (visibility without guesswork)
- AI‑initiated work orders that must be governed
What you get
- Time‑boxed offers and explicit acceptance
- Deterministic outcomes you can act on
- Audit trail without extra admin
Typical wins
- Predictable escalation (no “waiting to see”)
- Less email + phone back‑and‑forth
- Better reporting: response time, acceptance rate, coverage gaps
A simple example
Instead of “email three suppliers and hope”, you create one dispatch.
Providers must accept. If nobody accepts, you see no_coverage (not silence) and can escalate immediately.
Tradedly does not perform work, supervise work, or guarantee completion. Providers remain responsible for delivery.